Kenya’s pursuit of universal health coverage has evolved over three decades through incremental reforms. But by far the boldest step was in 2022 when the government embarked on an overhaul of the healthcare system.
The new Social Health Insurance Fund – implemented across the country from October 2024 – replaces the 58-year-old National Health Insurance Fund and aims to provide all Kenyans with quality healthcare.
Under the Social Health Insurance Act, passed in 2023, the new scheme mandates health coverage for all. It is backed up with regulations requiring mandatory registration of all residents of Kenya.
It introduces the Primary Health Fund for basic care at local clinics, the Social Health Insurance Fund for advanced services at larger hospitals, and the Emergency, Chronic and Critical Illness Fund to cover emergency and long-term treatments.
But the transition from the National Health Insurance Fund is facing serious challenges. These include financing gaps, reimbursement delays and infrastructure constraints that affect service delivery.
In addition, the changes are being met with public resistance, low registration rates and concerns about the new member contribution model.
Implementing health reforms is no easy task. Unpredictable forces – such as political interests, economic limitations, stakeholder influence and public opinion – interact in unseen ways. This makes outcomes difficult to predict and control.
To succeed, Kenya must focus on transparent communication, strategic partnerships and efficient reimbursement to build a sustainable health system. It would do well to learn from other countries’ journeys with universal health coverage such as Ghana, South Africa and India.
In 2004, the government proposed a national health insurance scheme aimed at providing financial protection. But political and economic issues delayed its rollout.
In 2010, new reforms were introduced. These included a specialised scheme for civil servants, a health subsidy for the poor and revised member contribution rates with more benefits. The country then decentralised health services in 2013. This made health service delivery the responsibility of the country’s 47 devolved units. The national government retained policy functions.
Free maternity care was started in 2013 and expanded in 2016.
In 2018, a pilot universal healthcare programme was launched to strengthen healthcare delivery and access under the then Uhuru Kenyatta regime.
In 2022, the government embarked on an overhaul of the healthcare system, which led to the Social Health Insurance Fundunder the Social Health Insurance Act.
The transition to the new system has brought several financing issues to the forefront.
Firstly, reimbursement delays from the National Health Insurance Fund have left many health facilities in a financial mess. Some facilities are still waiting to be paid for services rendered. The Health ministry has been slow in releasing funds.
These delays have caused financial strain, preventing facilities from operating efficiently and leading some to refuse to join the new system until their debts are settled. This has affected access to care.
Secondly, due to inadequate public awareness, many patients have incurred out-of-pocket expenses during the transition, particularly those needing long-term treatments such as dialysis and cancer care. This is despite the fact that the Social Health Authority – which will administer the new scheme – has offered to reimburse patients who paid for services.
Thirdly, concerns about the sustainability of Kenya’s new healthcare scheme are significant. The projected cost of full implementation is Sh168 billion ($1.3 billion). However, the country’s 2024-25 budget allocated Sh127 billion ($982 million) for the entire health sector and Sh6.1 billion ($47 million) for the Social Health Authority.
This is below the required amount. The government plans to seek development partners’ support and contributions from all eligible Kenyans and foreigners (who have lived in the country for more than a year) to bridge the financing gap. This raises questions about the long-term viability of this approach.
Fourthly, there have been delays in establishing contracts between the Social Health Authority and healthcare providers. This has caused some facilities to turn away patients.
Public resistance and a lack of awareness are hurdles in the transition. As of October 2024, only 1.9 million Kenyans had voluntarily registered for the new scheme. This is well below the Health ministry’s target of listing 12 million households (around 38 million people) by the onset of the programme.
About 10 million National Health Insurance Fund members were transferred to the new scheme automatically. However, issues with data accuracy mean only 70 percent of the data was transferred correctly.
Concerns over the new contribution structure have also fuelled resistance. Salaried workers now contribute 2.75% of their income. This is higher than the National Hospital Insurance Fund’s flat rate. It has prompted calls for refining the system to ensure fairer contributions, particularly for low-income households.
Another concern is that the new system offers limited coverage, fewer services and lower reimbursement rates for specialised treatments than the National Hospital Insurance Fund. This may increase patients’ out-of-pocket costs and reduce care quality.
To successfully transition from the National Hospital Insurance Fund to the Social Health Insurance Fund and achieve universal health coverage, Kenya must prioritise clear communication, robust digital systems, sufficient funding and efficient reimbursement processes – without corruption.
Learning from other countries like Ghana, which emphasised transparent communication to build trust, could help Kenya ensure effective public engagement.
The writer is a Health Policy and Health Economics researcher
